Returns & Exchanges
At tqmuch.com, we strive to ensure your gourmet food items arrive in perfect condition; however, due to the perishable nature of our products, we only accept returns for items that are damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a resolution.
Return Process
- 1.Document the Issue
Take clear photographs of the damaged product and the original shipping packaging to help us verify the claim.
- 2.Contact Support
Email our customer service team at [email protected] with your order number and the attached photos of the issue.
- 3.Verification Process
Our quality assurance team will review your request within 24-48 business hours to determine if a refund or replacement is eligible.
- 4.Receive Resolution
Once approved, we will either ship a replacement at no extra cost or issue a full refund to your original payment method.